What is BREXIT?

In a referendum on 23 June 2016, 51.9% of the participating UK electorate voted to leave the EU; the turnout was 72.2%. On 29 March 2017, the UK government invoked Article 50 of the Treaty on European Union. The European Union (Withdrawal) Act 2018, that became law by Royal Assent on 26 June. The negotiations with the EU declare "exit day" to be 31st January 2020 at 11 pm GMT.

The Act also declared how the government must decide to proceed if the negotiations have not reached agreement in principle on both the withdrawal arrangements and the framework for the future relationship between the UK and EU.

There are many, often conflicting, articles and opinions available in the media so we have chosen to offer a link to a recent (published 31 July 2018, and updated as new information arises) summary provided on the BBC website here.

vatmate® & BREXIT

vatmate® is already able to provide its services to businesses, both from within the EU Member States (including the UK at the present time) and from non-EU countries. 

Businesses within the UK 

  • In the event that we 'remain' and BREXIT is cancelled vatmate® will continue to operate for our Associates (our name for our Subscribers) as at present.
  • In the event that we do not leave the EU Customs Union and the necessary VAT arrangements and the HMRC VAT MOSS function is maintained, vatmate® will also continue to operate for our Associates as at present.
  • In the event that we do leave the EU Customs Union at the end of the agreed negotiation period (currently 31st December 2020) the UK will cease to have a relationship with the EU and its VAT affairs on 31st December 2020. This has been interpreted to mean that the HMRC Union VAT MOSS will cease functioning and all UK Businesses that trade with the EU will be forced to make alternative arrangements. Fortunately, vatmate® will continue to support UK based businesses who wish to trade with the EU through its innovative vatmate® |passport service.
  • If we leave with a 'hard BREXIT' the UK will, it is believed, trade under the World Trade Organisation (WTO) Rules and Tariffs and this will mean that:  
    • for those UK Businesses that do not wish to register for VAT MOSS in another EU Member State, vatmate® will provide access to the varying tariffs required by business for all classes of trade.
    • for those UK Businesses that do wish to register for VAT MOSS in another EU Member State, vatmate® will provide access to its innovative vatmate® |passport service.

What is vatmate® for?

vatmate® is the cost-effective eCommerce VAT tracking, data logging and VAT MOSS reporting solution for all businesses who sell online.

What Shopping Carts does vatmate® support?

We support any Shopping Cart that can be configured to make java scripted Calls to our API.

For those who have shops on the common Content Management Software platforms (CMS) we have free (open source) plugins for WooCommerce (WordPress) and VirtueMart (Joomla!), with others in development. 

If you would like to know more and to tell us which ones you would like/require then please click here.

What is vatmate®?

vatmate® is the cost-effective VAT and VAT MOSS management solution for businesses who sell goods or services online.

How do I get started with vatmate®?

Once you're ready, click here to set-up your vatmate® account. We’ll help you take it from there!

What type of website/system to do I need to use vatmate®?

vatmate® is fully tested with eCommerce enabled websites including popular or commonly used web development platforms such as WordPress and Joomla.

Do I need to know how to code?

No. vatmate® is a complete application that integrates with your shop software and ePayments processor, calculating and displaying in 'real-time' the correct amount of VAT to charge.

Do you support multiple browsers and devices?

Yes. vatmate® works across popular browsers and across desktop computers, notebook PCs, tablets and smartphones.

Do you integrate with my payment processor?

vatmate® currently integrates independently to any Payment Gateway through our APIs.  You can alos accept payment by Bank Transfer, Cheque or even Cash on Delivery (CoD).

How do I know if EU VAT rules apply to my business?

EU VAT must be charged if you supply digitally delivered services, cross-border, to one or more of the 28 EU Member States.

For advice and guidance on how these VAT obligations apply to you and your business, contact your local tax authority, recognised tax expert or reputable accountant.

Will the VAT charged online always be accurate?

Yes. We keep a close eye on all VAT rates across the EU and automatically update the vatmate® solution as and when changes are made.

How many EU VAT Rates do you work with?

There are over 90 VAT Rates operating within the EU (details here).  The vatmate® platform is currently configured to deploy on demand the 27 VAT rates that are applicable to electronically supplied (digitally delivered) products and services.  As the need arises we will add further rates as and when they are required.  

Do you validate VAT Numbers?

YES.  Once a VAT number has been entered as part of the Checkout process it is validated against the central EU VAT Number Database 'VIES'.  If an invalid number is entered the VAT Rate displayed defaults to the appropriate B2C Rate for the country and type of product concerned, and an advisory message is displayed.

How is VAT calculated on sales to customers located outside of the EU?

Such sales do not attract VAT as they are outside the EU and are currently set to return a 'zero rate' VAT figure.  Certain countries that are nonEU Members have introduced GST and similar taxation as a revenue generater.  The vatmate® platform is being etended to calculate these specific taxation demands.  

Additional vatmate® services will be introduced, over time, in line with demand. So, if you’d like us to prioritise the addition of a country that has adopted a destination-based tax system, send us an email: This email address is being protected from spambots. You need JavaScript enabled to view it.

What is VAT MOSS?

VAT MOSS is the Value-Added-Tax Mini-One-Stop-Shop scheme that was introduced by the EU tax authorities to help you and your business comply with EU VAT regulations.

The current legislation became law on 1st January 2015.

Will my VAT MOSS return always be accurate?

Yes. With vatmate® | essential and vatmate® | extend the correct amount of VAT is calculated and displayed, in real-time, before your customer reaches the checkout and makes an informed decision to place an order or complete a purchase.

Will my VAT return always be on time?

No. With vatmate® | essential, you remain responsible for ensuring that your VAT and, if relevant, VAT MOSS return is filed and submitted - in the right format and in the correct currency - every quarter.

Will my VAT MOSS return always be on time?

Yes - with vatmate® | extend. We automatically create your VAT MOSS return - in the correct format and currency - every quarter. We file your VAT MOSS return with your registered tax authority. We let you know how much EU VAT you've collected. And we remind you that payment is due - helping you and your business avoid significant financial penalties!

With vatmate® | extend you remain responsible for creating and submitting your own VAT return for non-EU sales on a quarterly basis!

Do you support multiple currencies?

The online records and thee data are all stored as numbers (to two decimal places) so are not labeled as any particular currency and can therefore be used for any.  Currently all reporting is presented in GBP, however, we have plans to extend this.

If you need to integrate with any currencies, send us an email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Are there any contracts?

Yes. You have a 12 month contract with monthly payments. Thereafter it is a rolling contract - the subscription may be cancelled at any time after the first 12 months.

Is there a set-up fee?

Yes. When you set-up a vatmate® account you will be asked to pay a one-off fee. This is used to cover the long term storage that is a legal requirement of VAT MOSS (data needs to be kept available on line for a minimum period of ten years).

Is there a set-up fee if I upgrade?

No. If you choose to upgrade from vatmate® | essential to vatmate® | extend you will not be charged an additional set-up fee.

Is there a set-up fee if I re-join?

Yes. If you cancel your monthly subscription to vatmate® and, at a later date, you decide to reactivate your vatmate® account, you will be charged 50% of the set-up fee advertised on the website at that time.

What is the transaction limit?

Zero! With vatmate® you pay a simple flat fee every month - making it easy for you to budget.

Can I get a discount for making annual payments?

No. With vatmate® everyone pays the same - a simple flat fee every month.

Can I upgrade my subscription?

Yes. Once you have set-up your vatmate® account you can easily switch from vatmate® | essential to vatmate® | extend. Simply login to your vatmate® account to upgrade.

How many users can have access to my vatmate® account?

Between 1 and 8 people.

You can set-up and manage your own vatmate account. Or, you can give your team - book-keeper, accountant, web developer, marketer, general manager or ANO - access to the data, information and insights that vatmate provides.

How do I know the data captured by vatmate® is stored securely?

vatmate® stores all VAT related data – including the anonymised IP address and status of each customer – on dedicated servers, with Commercial Grade Security, within the EU. This data is backed-up and stored securely for a minimum of 10 years.

What about Data Protection?

Your business remains responsible for complying with Data Protection laws, including compliance with EU GDPR - the EU General Data Protection Regulation that comes into force in May 2018.

How do I cancel?

Easy. Although we’d be sorry to see you go, you simply send us an eMail to This email address is being protected from spambots. You need JavaScript enabled to view it..

Can't find what you're looking for?

No worries. Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. We'd love to hear from you.


end faq